Complaints Form

Online Complaints/ Feedback Form

The Dartmoor Multi Academy Trust places its relationship with pupils, parents, carers, partners and our local community at the heart of what we do.
We welcome your feedback. Sometimes things do go wrong. If this happens, we need you to tell us so that we can try and put it right.

We also want to know when our staff have done a good job or exceeded expectations. Compliments will be passed to the relevant person who will ensure that the team or staff member receives acknowledgement and recognition.

The Trust’s Complaints Procedure is for parents or carers of pupils and members of the public to make complaints about any school or Local Governing Board within the Trust. Full details of our Complaints Policy can be viewed on our Policies Page About Us/Policies and Documents

To provide feedback or make a complaint, please complete the form below. We will respond to your complaint within one working day wherever possible.

* Indicates required field

Name of person making complaint/compliment *

First

Last

Phone Number *

Email Address *

Address for correspondence (please include Post Code) *

Line 1

Line 2

City

State

Zip Code

Country

Relationship to School *

Parent/ Carer Member of the public Organisation Other

Details of the complaint/feedback and actions you would like to see *

OFFICE USE ONLY Date and Time Received *

OFFICE USE ONLY Recorded by *

Submit

Data Protection Fair Processing Statement
The information which you provide on this form will be held by Dartmoor Multi Academy Trust. This information will be used for the purpose(s) of administering your complaint. We will keep the information which you provide for 6 years following the resolution of the complaint but it may be for retained longer if deemed a contentious dispute. This information will be held securely and will not be disclosed to anyone without your permission. The information which you provide will be destroyed in a secure manner when the retention period has expired.