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Dartmoor Multi Academy Trust
  • Home
  • About us
    • Governance structure
    • Members >
      • Member Minutes of Meetings
    • Trustees >
      • Trustee Attendance
      • Trustee minutes of meetings
    • Partners
    • Trust Improvement Plan
    • Executive leadership team
    • Central Team
    • Register of Business Interest >
      • Dartmoor Multi Academy Trust
      • Dartmoor Federation
      • Holsworthy Federation
      • Tavistock
      • Three Hares
      • Okehampton Primary
    • Policies and documents
    • Data Protection >
      • How we use your data
      • Accessing your personal data
      • Freedom of Information
  • Schools
    • Primary schools
    • Secondary schools
    • Admissions
  • Join Us
    • Vacancies
    • Get into teaching
    • Apprenticeships
  • Calendar
  • Contact us
    • Feedback and Complaints
  • Staff
    • Staff News
    • Policies and Information
    • Wellbeing
    • Elearning
    • Human Resources

    Online Complaints/ Feedback Form

    The Dartmoor Multi Academy Trust places its relationship with pupils, parents, carers, partners and our local community at the heart of what we do.
    We welcome your feedback. Sometimes things do go wrong. If this happens, we need you to tell us so that we can try and put it right.
    ​
    We also want to know when our staff have done a good job or exceeded expectations. Compliments will be passed to the relevant person who will ensure that the team or staff member receives acknowledgement and recognition.

    The Trust’s Complaints Procedure is for parents or carers of pupils and members of the public to make complaints about any school or Local Governing Board within the Trust. Full details of our Complaints Policy can be viewed on our Policies Page About Us/Policies and Documents 

    ​To provide feedback or make a complaint, please complete the form below. We will respond to your complaint within one working day wherever possible.
    Please specify pupil name or organisation name in the Details section of this form.
    Where relevant, please also include details of any actions already taken to resolve your complaint and what further actions you feel will resolve the problem at this stage?
    OFFICE USE ONLY
    OFFICE USE ONLY
Submit
Data Protection Fair Processing Statement 
​
The information which you provide on this form will be held by Dartmoor Multi Academy Trust. This information will be used for the purpose(s) of administering your complaint. We will keep the information which you provide for 6 years following the resolution of the complaint but it may be for retained longer if deemed a contentious dispute. This information will be held securely and will not be disclosed to anyone without your permission. The information which you provide will be destroyed in a secure manner when the retention period has expired.
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  • Home
  • About us
    • Governance structure
    • Members >
      • Member Minutes of Meetings
    • Trustees >
      • Trustee Attendance
      • Trustee minutes of meetings
    • Partners
    • Trust Improvement Plan
    • Executive leadership team
    • Central Team
    • Register of Business Interest >
      • Dartmoor Multi Academy Trust
      • Dartmoor Federation
      • Holsworthy Federation
      • Tavistock
      • Three Hares
      • Okehampton Primary
    • Policies and documents
    • Data Protection >
      • How we use your data
      • Accessing your personal data
      • Freedom of Information
  • Schools
    • Primary schools
    • Secondary schools
    • Admissions
  • Join Us
    • Vacancies
    • Get into teaching
    • Apprenticeships
  • Calendar
  • Contact us
    • Feedback and Complaints
  • Staff
    • Staff News
    • Policies and Information
    • Wellbeing
    • Elearning
    • Human Resources