Feedback and Complaints
Our Trust places its relationship with pupils, parents, carers, partners and our local community at the heart of what we do.
We welcome your feedback. Sometimes things do go wrong. If this happens, we need you to tell us so that we can try and put it right.
We also encourage concerns to be raised directly with your child’s school. Often, concerns can be resolved together by discussion.
We also want to know when our staff have done a great job or gone above expectations. Your comments will be passed on to ensure that the team or staff member is recognised.
Our Complaints procedure is for parents or carers of pupils and members of the public, regarding any school or Local Academy Board within the Trust. You can find our Complaints Policy on our Policies page About Us/Policies and Documents
To provide feedback or make a complaint, please fill in the online form below. We will reply within five working days.
You can also make a complaint in person or by telephone at your child's school, or by telephoning our team on 01409 259613.
We welcome your feedback. Sometimes things do go wrong. If this happens, we need you to tell us so that we can try and put it right.
We also encourage concerns to be raised directly with your child’s school. Often, concerns can be resolved together by discussion.
We also want to know when our staff have done a great job or gone above expectations. Your comments will be passed on to ensure that the team or staff member is recognised.
Our Complaints procedure is for parents or carers of pupils and members of the public, regarding any school or Local Academy Board within the Trust. You can find our Complaints Policy on our Policies page About Us/Policies and Documents
To provide feedback or make a complaint, please fill in the online form below. We will reply within five working days.
You can also make a complaint in person or by telephone at your child's school, or by telephoning our team on 01409 259613.
